Job Description
**What you’ll do:**
The Business Process Owner Customer (BPO) MDM is a subject matter expert responsible for overseeing and optimizing business processes within the data domain customer, account and contact data. The role secures proper definition and improvement of the processes related to Customer, Account and Contact data creation & maintenance.
The role ensures that business operations are aligned with strategic goals, particularly in the areas of Customer Master Data. The BPO for EMEA acts as a key liaison between business units and IT, driving process excellence, standardization, and governance across systems and regions.
Governance & Standards
Establish and enforce standards and policies for customer and contact master data to promote a data-driven culture.
Ensure compliance with global Eaton standards, tools, and processes while incorporating EMEA-specific requirements.
System Landscape & Data I...
The Business Process Owner Customer (BPO) MDM is a subject matter expert responsible for overseeing and optimizing business processes within the data domain customer, account and contact data. The role secures proper definition and improvement of the processes related to Customer, Account and Contact data creation & maintenance.
The role ensures that business operations are aligned with strategic goals, particularly in the areas of Customer Master Data. The BPO for EMEA acts as a key liaison between business units and IT, driving process excellence, standardization, and governance across systems and regions.
Governance & Standards
Establish and enforce standards and policies for customer and contact master data to promote a data-driven culture.
Ensure compliance with global Eaton standards, tools, and processes while incorporating EMEA-specific requirements.
System Landscape & Data I...
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