Job Description
Job Description
Need Salesforce Business Analyst who acts as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions effectively meet business needs. The role involves requirement gathering, process analysis, functional design, user acceptance testing, and continuous optimization of Salesforce applications. He should have minimum experience of 6 years in Salesforce BA role with overall 12 years' experience
Responsibilities
Key Responsibilities & Skills
Need Salesforce Business Analyst who acts as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions effectively meet business needs. The role involves requirement gathering, process analysis, functional design, user acceptance testing, and continuous optimization of Salesforce applications. He should have minimum experience of 6 years in Salesforce BA role with overall 12 years' experience
Responsibilities
Key Responsibilities & Skills
- Expertise in Salesforce business processes: Lead-to-Opportunity, Lead-to-Order, Lead-to-Order-to-Service, Case Management, Campaign Management, Journey Maps.
- Strong understanding of Salesforce Sales Cloud and Service Cloud; working knowledge of Marketing Cloud.
- Conduct independent discovery workshops with business stakeholders to gather requirements leveraging appropriate framework to elici...
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