Job Description

Escalation Specialist, Social Communication and Escalations, YouTube



_corporate_fare_ YouTube _place_ Bengaluru, Karnataka, India



**Mid**



Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.



**Minimum qualifications:**



+ Bachelor's degree or equivalent practical experience.

+ 4 years of experience in escalation management related to social media communications, crisis response, risk mitigation.



**Preferred qualifications:**



+ Experience in crisis response or escalation management and managing resolution under timely, strict deadlines.

+ Experience managing external communications on social media.

+ Excellent communication skills, with a proven ability to work successfully in cross-functional teams, including with executive stakeholders...

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