Job Description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic ETAC Engineer 

to contribute to the success of our rapidly growing business.

As an ETAC Engineer, you will:

  • Take full ownership of complex technical issues, including:
  • Initial troubleshooting
  • Identifying root causes
  • Resolving issues and ensuring proper communication
  • Lead internal escalations and collaborate closely with TAC and R&D teams
  • Design and maintain the FortiEDR knowledge base to ensure it remains accurate and up to date
  • Provide product feedback and technical insights to internal teams
  • Manage internal projects related to TAC and on-premises customers, including: Training initiatives Support ...

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