ETIC, Resource Manager - Manager

Description

& SummaryAbout PwC

At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. 

About the Resource Management team

Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment.

About the role

The Resource Manager is responsible for managing a team that will work closely with key stakeholders and onshore resourcing teams to forecast resource requirements, identify skill gaps, and ensure that the right people are deployed to the right projects at the right time.

The Manager and SA/A roles will act as a critical link between project teams and business operations, analysing workforce trends, overseeing resource planning tools, and implementing strategies to enhance efficiency and productivity.

These roles are crucial for ensuring that the right talent is available at the right time to meet project and operational demands while optimising workforce efficiency. You will collaborate closely with onshore resourcing teams, project managers, business leads, and senior leadership to manage critical resourcing data for the onshore resourcing teams.

The ideal resource manager will have strong analytical skills, experience in resource management, strong communication and attention to detail and the ability to balance short-term needs with long-term workforce planning. They will also need experience of line management.

This role provides the opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization.

In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training.

Core Responsibilities:

Resource Planning

Leadership reporting, to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit.

Execute and manage operational processes to ensure data accuracy, integrity, and completeness to deliver sustainable, high-quality information.

Conduct analysis of key operational metrics to support management and leadership to identify actions required.

Proactively identify improvement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes.

Provide responsive and professional administrative support to the Resource Management community.

Budget & Billing Management

Provide reports on resource allocation, utilization, and operational efficiency.

Stakeholder Communication

Act as a bridge between different teams, ensuring clear communication about resource availability and needs.

Develop and maintain strong relationships with key stakeholders at all levels.

Build and develop strong and effective relationships with colleagues working across the UK.

Act as a trusted advisor to senior management on workforce strategy.

Risk Management:

Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary.

Share knowledge and best practice across the team.

Process Improvement & Data Analysis

Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.

Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information.

Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis.

Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner.

Skills:

Stakeholder management and influencing - effective liaison, challenge and influencing skills to build authentic long-term relationships with stakeholders and senior leaders

Communication - communicating with impact using different communication styles appropriate to the audience

Commercial acumen - bringing a commercial mind-set and critical business acumen, including using resourcing metrics and KPIs to inform decision making across a business unit

Analytical and problem solving - developing and driving solutions using MI and data analytics to improve profitability of the business unit. You will have knowledge of data visualisation tools such as Tableau or Power BI

Personal development - Continued professional development of yourself and others, seeking challenges and opportunities that stretch the team and provide an engaging work environment

People management - management of a team of Resource SAs/Associates, with varying levels of experience, providing coaching, professional development and support as well as wider coaching and mentoring responsibilities across the function

Time management and organisation - ability to manage multiple deadlines, conflicting priorities and projects

Resilience and ability to work under pressure - proven ability to operate under pressure with conflicting priorities, tight deadlines and demanding stakeholder needs

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Performance Management, Business Reporting, Coaching and Feedback, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Project Resource Allocation, Project Resource Management {+ 20 more}

Desired Languages

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date