Job Description
Job Objectives
As a Software Engineer, you need to provide efficient application development and support service for cross-functional or regional applications to provide a stable an environment to the business.
Key Responsibilities
Responsible for development, deployment and support for the applications in scope
Response and resolve incidents, problem and user queries through proper analysis
Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and
responsible for communications within team, manager and department
Execute continuous service improvement plan, process improvement
Ensures essential process / procedures are followed and contribute to defining standards.
Communicate complex technical issues to business users in a language they understand
Contribute in effective knowledge management best practices within team and organization
Work closely with 1st & 3rd l...
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