Job Description

Job Objectives

As a Software Engineer, you need to provide efficient application development and support service for cross-functional or regional applications to provide a stable an environment to the business.

Key Responsibilities

Responsible for development, deployment and support for the applications in scope

Response and resolve incidents, problem and user queries through proper analysis

Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and

responsible for communications within team, manager and department

Execute continuous service improvement plan, process improvement

Ensures essential process / procedures are followed and contribute to defining standards.

Communicate complex technical issues to business users in a language they understand

Contribute in effective knowledge management best practices within team and organization

Work closely with 1st & 3rd l...

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