Job Description

Job Description

We urgently require an external consultant or subcontractor to prepare and deliver a technical demonstration of Salesforce Agentforce Voice capabilities, Service Cloud Voice, CTI for one of our clients. The demonstration must be prepared this week, with a flexible budget available for the right expertise.

Key Requirements

  • Must have: Deep hands-on experience with Salesforce Agentforce Voice configuration and implementation
  • Must have: Strong background in Salesforce Service Cloud integration
  • Must have: Ability to develop and deliver compelling technical demonstrations to IT stakeholders
  • Preferred: Prior experience working with ETS or similar organizations
  • Preferred: Salesforce certifications in Service Cloud and/or Voice-related specializations

Scope of Work

  • Review existing ETS Salesforce environment and requi...

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