Job Description
Role Overview
The Workspace Technology Engineer is responsible for supporting, maintaining, and improving end-user workspace technologies within the organisation. This role is expected to work independently on day-to-day operations while contributing to design, improvement, and project initiatives
Key Responsibilities
End-User Computing & Device Management
- Manage device lifecycle activities including provisioning, patching, upgrades, and decommissioning
- Administer endpoint management platforms such as Microsoft Intune and/or SCCM
- Troubleshot complex endpoint and workspace-related issues
Workspace & Collaboration Technologies
- Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint
- Assist with collaboration and productivity tool enhancements
- Support virtual desktop or remote access solutions (e.g. AVD, VDI) where applicable
- Security & Compliance
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