Job Description
EUC Operation Lead:
Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and
business objectives. Identify emerging technologies and trends to enhance the end-user experience and drive innovation.
• Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.
• Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a
collaborative and results-oriented work environment. Manage team resources, budgets, and performance.
• End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business. Implement mechanisms for gathering user feedback and continuously improving service...
Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and
business objectives. Identify emerging technologies and trends to enhance the end-user experience and drive innovation.
• Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.
• Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a
collaborative and results-oriented work environment. Manage team resources, budgets, and performance.
• End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business. Implement mechanisms for gathering user feedback and continuously improving service...
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