EUC Team Leader

Job Description

The team you'll be working with:

You will be joining this rapidly growing service line responsible for all EUC and Managed Service contracts to all of our customers across all sectors. We cover Service Operations and service desk, AMO, Cloud technology and legacy ITO. We align with ITIL and are agnostic across our delivery capability in relation to core IT, Cloud, service desk, EUC tools and technologies.

You will be joining our Modern Workplace team where as well as taking on BAU EUC support activities, you will act as the operational day to day lead for the rest of the team in Birmingham and London. You will be responsible for providing first class customer service in alignment with technical skills, be proactive in nature and look to lead and drive operational improvements into the team reflecting an excellent service to the client.

What you'll be doing:

As a people person, yo...