Job Description
Description
The Europe I2C Director is primarily responsible for the end to end (E2E) delivery and implementation of I2C services for the region by coordinating the Transaction-to-Invoice, Billing, cash collection teams and Genpact resources to ensure the delivery of the key metrics and business objectives as well as driven the transformation agenda, encouraging and supporting standardisation, a culture of process improvement and the outsourcing of all possible activities toGenpact.
Secure the integrity and compliance of all systems and processes associated with the declaration, master data pricing, invoicing and collections of the Customer portfolio.
The Europe I2C Director will be responsible for regional management of the outsourced Service Provider (Genpact), ensuring the provision of services are in line with contract obligations and the delivery of services to the business meets the business’ needs and expectations.
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