Job Description

Responsibilities
  • Support and plans detailed requirements for ongoing Microsoft 365 implementation using Exchange Online.
  • Support & monitors to maintain the company’s network email system; performs quality and spot checks of system performance.
  • Manage license usage, forecast license budget and mission critical support contracts.
  • Understand and assure conformance to ITL SLA and MSP management.
  • May participate in or manage quality assessments of internal operations and suppliers to analyze compliance and assess risk.
  • Interact frequently with subordinate supervisors and functional peer group managers.
  • Identify and manage continuous improvement projects with the objective of achieving quality, reliability and cost improvements.
  • Oversee Messaging & Collaboration Engineers that provide technical expertise and recommendations for configuration management and IT applications in response to projects and business needs.
  • Understand Identity management for multiple applications and sub-systems in relationship to user provisioning and de-provisioning processes.
Knowledge, Skill And Abilities
  • Office 365 (Exchange Online, Teams and others)
  • Microsoft Exchange On-line, Exchange On-line Protection, Data Loss Protection (DLP) and DMARC Management & SMTP MailRelays
  • Cisco ESA/SMA and Proofpoint
  • Identify and recommend technology best practices in the currently evolving environment & help stabilize the environment by applying industry standard best practices.
  • Licensing or Certifications for Collaboration Manager
  • Thorough knowledge of applicable procedures, specifications, regulations and standards.
  • Strong analytical and problem-solving skills.
  • Ability to manage/supervise a team of employees.
  • Good communication and leadership skills.
  • Good interpersonal/communication/influencing/negotiation skills.
  • Good project management skills.
  • Understand verbal and written safety and quality instructions and read and comprehend written work instructions including words and drawings.
  • Must have strong English written and oral communication skills adequate to communicate with other team members.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

Apply for this Position

Ready to join ? Click the button below to submit your application.

Submit Application