Job Description
About you
CARSOME is looking for a qualified Branch Admin Support to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for branch operation team.
Your day-to-day
- Assist customers with MYEG for road tax documentation and processing.
- Call customers to remind them of insurance renewal dates and provide necessary assistance.
- Assist customers in signing HPA (Hire Purchase Agreement) documents.
- Conduct finance checking to cross-check unknown payments and discrepancies.
- Follow up with customers and the finance team on refund cases.
- Guide customers through the thumbprint process as required.
- Manage petty cash and submit claims to the finance department.
- Process vendor payment purchase requisitions/purchase orders (PR/PO) for services such as (JPJ runner and Car Wash vendor). <...
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