Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is seeking a pro-active, highly organized, collaborative, and resourceful Executive Business Partner (EBP) to provide business and administrative support. The EBP will act as an extension of their leaders to maximize their efficiency and effectiveness by ensuring the organizations' operational cadence is clear and taking ownership of managing-up and downstream to ensure deliverables are met timely and accurately. Responsibilities will include calendaring/scheduling, preparing agendas, travel arrangements, and managing special projects as needed - such as organizing employee meetings and events, recognition incentives, employee engagement initiatives, etc. How You'll Make a Difference: Oversees scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance. Manages the operational cadence of assigned organization, to ensure that all pre-planning, meeting scheduling, and follow-up action items and communication cascades are completed for major business initiatives throughout the year. Attends meetings, takes notes on action items, and follows up with content and deliverables as needed. Tracks and helps drive completion of key deliverables and follow up on outstanding items. Organizes, executes, and assists with team activities (staff meeting agendas, on-sites/off-sites, team social events, etc.). May facilitate and lead org-wide employee meetings. Organizes, prioritizes and appropriately handles time-sensitive, confidential information and ensures action required is addressed in a timely manner. Completes travel arrangements and expense reimbursement reports for the executives you support. Partners with other Executive Business Partners to ensure cross-functional alignment on projects, company milestones, and internal events. Takes initiative on researching, implementing, and improving systems and processes. Owns small projects as they come up. Who You Are: Support day-to-day office operations for the assigned hub, helping maintain an efficient, welcoming, and well-organized workplace; greet and register visitors. Serve as a point of contact for employee office-related questions and requests; monitor and resolve office operations tickets. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Partner with property management and service vendors to address suite-related needs and maintenance issues; assist with office supply inventory, restocking, and vendor coordination. Assist with office access management, space planning, and interoffice moves as needed. Act as an ambassador of Klaviyo's culture and values-approachable, reliable, and service-oriented. Education and Experience: 5 years in an administrative support role. Experience working in fast-paced, hyper-growth, scaling high-tech companies. High school diploma or equivalent. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
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