Executive Business Solutions

General responsibilities

• Provide business solution support for the sales & marketing team for Malaysia
• Gather Initial business requirements from users
• Provide advisory support and propose solutions for new business requirements.
• Assist in the business requirements study, preparation of user specs requirement, testing and deployment of new rollout for existing solutions
• Provide 1st level support for service request from country users and investigate issue reported, with escalation to CSSC on findings for Echoplus support.
• Provide daily operational support (including troubleshooting and installation of applications on mobile devices)
• Provide user training, when required (EchoPlus, mCollector, CCF)
• Perform monthly data maintenance through system as for daily operational usage
• Business analysis to support sales & marketing requirement.

Job requirements

• Bachelor Degree in ...