Job Description
JOB SUMMARY:
This candidate will report to the Executive Casino Host Manager and is responsible for building relationships with target guests through the flawless execution of the VIP contact strategy. Ensures proactive and ongoing communications with target guests through outbound phone, face to face meetings, emails and letters. Sells and promotes to guests all pertinent offers, property amenities, special events and promotions that may result in a visit to the property.
KEY JOB FUNCTIONS:
Responsible for flawlessly booking all guest trip accommodations . special event reservations, restaurant reservations, shows, hotel, transportation, special amenities, etc…
Handles and resolves player problems or service issues that may arise from time to time
Maintain goodwill with all guests
Ensures guests are aware of all property special events and promotions, and supports execution of special events and pro...
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