Executive Customer Success Manager

We are seeking a highly experienced Customer Success Executive, Strategic Accounts to lead proactive, programmatic customer adoption, operational delivery, and revenue growth across some of our largest enterprise clients. This leader will have full-time accountability for both the operational execution and the strategic engagement of enterprise customers, ensuring they achieve maximum value and business transformation outcomes from Genesys solutions.Strong executive presence with proven ability to operate credibly at the C-suite level while managing complex delivery programs.Focused on accounts exceeding $10M annual value , with a priority on Financial Services, Banking and Government clients , this role requires an experienced executive who can operate at both the C-suite strategic level and the program delivery execution level .The role will work side by side with the Genesys Senior Account Executive to jointly drive success across the customer account. You will orchestrate cross-fun...