Job Description
We are looking for a highly motivated Executive – Delegate Acquisition (Desk Sales) to drive subscriptions and delegate registrations for our print & digital magazines and industry events. The role involves tele-calling, lead follow-ups, database management, and closure of sales through phone and digital communication channels.
About the Role
The role involves tele-calling, lead follow-ups, database management, and closure of sales through phone and digital communication channels.
Responsibilities
Delegate & Subscription Sales
- Sell paid delegate passes for conferences, summits, expos, and webinars organised by I-Tech Media
- Promote and close print and online magazine subscriptions to professionals and organisations
- Achieve monthly and event-wise sales targets
Lead Management & Tele-Sales
- Make outbound calls to existing databases, leads, and event prospects
- Explain event value propositions, speaker line-ups, agendas, and subscription benefits
- Handle inbound enquiries via phone, email, WhatsApp, and CRM
Customer Interaction & Follow-ups
- Build and maintain strong relationships with industry professionals
- Regular follow-ups to convert leads into confirmed delegates/subscribers
- Coordinate with internal teams for invoicing, confirmations, and onboarding
Data & Reporting
- Maintain accurate records of calls, leads, and conversions
- Update CRM / Excel sheets on a daily basis
- Share daily and weekly sales performance reports
Qualifications
- Graduate in any discipline
- 1–2 years of experience in telemarketing, customer care, inside sales, or delegate sales
- Exposure to B2B sales, media, events, exhibitions, or conferences is an advantage
- Freshers with strong communication skills may be considered
Required Skills
- Strong communication and persuasion skills
- Confidence in tele-calling and desk-based sales
- Ability to explain B2B products, events, and subscriptions clearly
- Target-driven, result-oriented mindset
- Basic knowledge of MS Excel, email communication, and CRM tools
- Comfortable speaking to CXOs, managers, engineers, and industry professionals
Preferred Skills
- Exposure to B2B sales, media, events, exhibitions, or conferences is an advantage
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