Job Description

Lead Multiple groups within the Merchant Service Client Onboarding and Service organization. Work with Internal partners and clients to maintain and strengthening relationships.

As a Client Service Director within Merchant Services, you will lead regional client onboarding and service team(s) in a professional capacity. Gather and provide data and feedback to internal business partners and ensure client service tools are developed and implemented. You will be required to build strong partnership across various lines of businesses and functions to ensure smooth delivery of service to our clients. The job requires effective management of the day to day operations including the ability to organize and execute towards future state strategy for the function. Partner with internal product, technology and sales teams to help direct the future for client onboarding and service here at JP Morgan Chase. 

Job Responsibilities

  • Think and act strategically by defining an...

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