Job Description
1. Responsible for all operations, acting as contact for all team members, residents, prospects, community organizations, government agencies, and the public.
2. Supervises, directs, and motivates community team members.
3. Maintains high degree of resident satisfaction and retention through consistent delivery of high-quality services. Provides
leadership for staff and residents to include proactively solving problems and resolving issues.
4. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
5. Executes renewal program with existing residents through a proactive program.
6. In conjunction with Regional Operations, develops annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
7. Hires, trains, discipli...
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