Job Description
Position Summary
The Executive Housekeeper is responsible for leading all housekeeping operations to ensure the highest standards of cleanliness, guest satisfaction, and operational efficiency. This role oversees guest rooms, public areas, laundry operations, and housekeeping staff while maintaining brand standards, managing labor and supplies, and supporting a positive guest experience.
Key Responsibilities
Operations & Guest Experience
- Ensure all guest rooms, public spaces, and back-of-house areas meet or exceed brand cleanliness and quality standards
- Conduct daily inspections of guest rooms and public areas; address deficiencies promptly
- Respond to guest concerns related to cleanliness and housekeeping services with professionalism and urgency
- Partner with Front Office and Maintenance to support smooth arrivals, departures, and room read...
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