Executive Housekeeper

About the Role!

We are seeking a highly experienced and strategically minded Executive Housekeeper  to join our hotel's leadership team. In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.

Reporting to the Director of Operations/General Manager, as an Executive Housekeeper, your responsibilities will include:

• Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
• Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
• Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
• Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
• Monitor and control departmental expenses to ensure adherence to budgetary guidelines

Your experience and skills include:

• 03 years Diploma/Degree in Hotel Management from Reputed Hotel School is must
• More than 10 years of experience in Hotel Industry and preferably from Luxury Background
• Warm and caring personality; previous Executive Housekeeper experience in luxury hotel is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Technologically savvy – can learn and use new systems quickly
• Ability to accurately and efficiently prepare requested reports
• Exceptional verbal and written English skills (French preferred but not required)

Your team and working environment:

• You would be reporting to the Director of Operations/General Manager
• You will be responsible for Housekeeping, Laundry and Flower Room of the hotel
• You have to work closely with operations team of Front Office, Food and Beverage, Sales & Marketing, Spa and Finance to ensure Cousu Main experience (Exceptional Guest Service) to the guest
• You have to co-ordinate with external business partners like vendors of Linen, Toiletries, Floral materials and uniforms to provide materials as specified in brand standards 
• Ensure Leadership Team are well aware of business forecast and strategies of the hotel

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.