Executive, IT Infrastructure

Responsibilities

• Answer user inquiries regarding computer software, or hardware operation to resolve problems.
• Oversee the daily operations, availability and performance of IT infrastructure and facilities supporting the computer systems.
• Set up equipment for employee use, perform or ensure proper installation of cables, operating systems, or appropriate software.
• Install
  and perform minor repairs to hardware, software, or peripheral
  equipment, following design or installation specifications.
• Maintain records of daily data communication transactions, problems, and remedial actions taken, or installation activities.
• Provide back-up support for other applications, and other members of the department.
• Add and troubleshoot network/standalone printers for end-users.
• Provide basic support for IP telephony, video and audio conferencing.
• Any other duties as assigned by his/her supervisor, or th...