Job Description

Job Purpose

The LMS Support Administrator provides frontline technical and administrative support for the organisation’s Learning Management System (LMS). This role ensures the smooth daily operation of the LMS by maintaining learning records, configuring system settings, supporting trainers and learners, and assisting with LMS-related projects and process improvements. The LMS Support Administrator plays a key role in delivering a seamless and effective digital learning experience for all users.

Responsibilities

LMS Administration & Maintenance

  • Maintain a strong working knowledge of the organisation’s LMS and its features.

  • Update and maintain user learning records, course enrolments and completions.

  • Catalogue and upload learning activities, e-learning content, assessments, and resources.

  • Manage user information, system configurations, and user roles in the LMS.

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