Job Description

Overview

An Executive Lounge Host comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.

Job Number

Executive Lounge Host (HOT0C7J0)

Work Locations

Hilton Darwin, 32 Mitchell Street Darwin 800

What will I be doing?

  • Welcome executive Guests on arrival and assist them during their stay, dealing efficiently with enquiries and any complaints
  • Process accurately check-ins and check-outs
  • Ensure that all Guest supplies and amenities are offered and replenished to the required standards
  • Stay current with all hotel services as well as VIP requests and special events
  • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
  • Project a professional manner with an emphasis on hospitality and Guest service
  • Comply with Hotel securit...

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