Job Description
Overview
This role is responsible for overseeing and managing Total Rewards Operations for team and deliver professional compensation processes or areas such as focal point (bonus, merit, LTI, DLTI, Promotions etc), job evaluations, pay recommendation (internal & external), salary planning benchmarking and market pricing exercise across APAC sector. The position will play a key role in identifying and executing services catalogue / white space closures by transitioning additional Total Rewards operational responsibilities into the team, thereby expanding the scope and impact of the function. The role will manage 5 to 6 direct reports
Responsibilities
Manage service level agreements (SLAs) and ensure adherence to defined performance metrics
- Maintain deep process knowledge and drive continuous improvement initiatives
- Ensure high levels of customer satisfaction and process quality
- Handle escalations effectively and ensure timely resolution
- Support the transiti...
This role is responsible for overseeing and managing Total Rewards Operations for team and deliver professional compensation processes or areas such as focal point (bonus, merit, LTI, DLTI, Promotions etc), job evaluations, pay recommendation (internal & external), salary planning benchmarking and market pricing exercise across APAC sector. The position will play a key role in identifying and executing services catalogue / white space closures by transitioning additional Total Rewards operational responsibilities into the team, thereby expanding the scope and impact of the function. The role will manage 5 to 6 direct reports
Responsibilities
Manage service level agreements (SLAs) and ensure adherence to defined performance metrics
- Maintain deep process knowledge and drive continuous improvement initiatives
- Ensure high levels of customer satisfaction and process quality
- Handle escalations effectively and ensure timely resolution
- Support the transiti...
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