Job Description

Executive, Mobility Experience

Smart Mobility Plant

Location Perodua HQ, Sg Choh, Rawang Selangor

Closing Date 31 Jan 2026

Responsibilities

  • To manage EV related customer complaints and issues
  • Act as contact person for EV case management, ensuring clear communication and proper follow-up
  • To coordinate closely with relevant departments to resolve cases effectively
  • Prepare reports, summarize and analysis of EV cases

Qualifications

  • Bachelor’s degree in business administration or any related field
  • Proficient in Microsoft Office
  • Strong communication (verbal & written), coordination and stakeholder management skills
  • Customer - centric mindset with a proactive approach
  • Problem - solving and conflict resolution abilities
  • Time management and ability to handle multiple prioritie...

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