Executive Operations Coordinator

What Success Looks Like

A successful Executive Operations Coordinator– Director of Member Experience Support consistently enables clarity, follow-through, and execution for Member Experience initiatives by keeping workflows organized, communication tight, and priorities moving forward.

This role acts as the operational backbone for the Director of Member Experience, ensuring that ideas turn into action and nothing falls through the cracks.

Core Strengths & Behaviors

• Highly organized and detail-driven; accuracy is non-negotiable

• Proactive communicator who anticipates needs and follows up without prompting

• Comfortable managing recurring tasks while responding to urgent priorities

• Confident working across multiple platforms and systems

• Reliable, dependable, and trusted to handle sensitive information

• Collaborative partner to leadershi...