Executive, Operations

• Perform tasks based on standard operating procedures as well as ensuring the smooth and safe running of Centre
• Ensure Operational Excellence by delivering exceptional Guest Experience
• Attend to guest feedback on-ground and close service lapses
• Ensure the safety and security of our guests, while maintaining control within the Centre
• Assist in providing First Aid as needed
• Ensure Centre cleanliness and hygiene
• Review, propose and execute ideas to aid in improvements on centre-related and guest experience matters
• Assist in staff training, and staff issues
• Generate and review reports on a monthly basis, if required

Who We Are Looking For

• Diploma holders
• Preferably at least two years relevant experience in service/tourism industry
• Candidate with retail experience is an advantage
• Leadership and supervisory skills
• Flexibility to work shift patterrns (in...