Job Description

Executive, Order Management Solutions (OMS)

The incumbent manages end-to-end order management (purchase order and supplier), providing visibility through data entry updates and reporting for OMS customers.

Job Responsibilities:

  • Provide Vendor Management service by proactively contacting vendors to acknowledge orders have been received by customer.
  • Follow up with vendors for orders approaching their “Ship Date” to ensure they make the bookings with DHL origins using Open Order report.
  • Receive and process vendor booking request and also handle the vendor exception (booking and receiving) and request customer approval if required.
  • Arrange shipment (FCL, LCL or Air) in response to pre‑agreed instruction or in response to specific instruction from customer.
  • Book space and equipment and coordinate delivery of containers from vendors to the designated CY or port or arrange CFS consolidation.
  • Handle...

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