Executive Scheduler & Operations Support

Role: Executive, Business Support (Calling)

Your Day to Day

• Contacting sellers of (bidding) and (non‑bidding) vehicles for appointment scheduling for transactions.
• Following up and updating the latest appointment status of any unscheduled or postponed cases.
• Providing assistance on seller inquiries regarding the transaction process.
• Requesting necessary details for appointment scheduling (hire purchase status, ownership status, car status).
• Sending reminder messages via WhatsApp to sellers upon completion of appointment scheduling, including required documentation for the transaction.
• Checking customer availability (date and time) and confirming the transaction.
• Updating accurate details in job sheets for subsequent team reference (Operation Executive).
• Checking the OE schedule to slot in the appointment according to the location and time.
• Following up and liaising with...