Executive - Senior Executive, E-Commerce

Executive / Senior Executive, E-Commerce

Maintain accurate stock levels and system updates.

Coordinate with warehouses on deliveries, returns, and stock issues.

Perform monthly stock audits and resolve discrepancies.

Product Management

Activate and update product listings and monthly Sales Page.

Liaise with internal teams to resolve customer or content issues.

Coordinate product photoshoots according to launch timelines.

Shop & Marketplace Management

Manage marketplace campaigns and social commerce activities.

Update and optimise shop homepages, categories, and content via CMS.

Monitor site bugs, conduct testing, and propose platform improvements.

Perform competitor checks and support traffic growth with marketing teams.

Customer Service & Order Management

Handle customer enquiries across email, e-commerce platforms, and social media.

Guide customers to ...