Experience Design Manager

Role Summary

M-39 is seeking a dynamic and people-centered Experience Design Manager to shape the physical and digital experience of everyone who interacts with our space including members, tenants, staff, visitors, partners and collaborators.

This role ensures that M-39's environment, systems and services come together to deliver an exceptional, intuitive and inspiring experience that reflects our creative community-driven culture. It blends hospitality, user experience design, spatial experience management and digital transformation while also overseeing facilities leasing administration, procurement processes and vendor relationships.

Every touchpoint from the welcome at the door to the booking of a space should reflect Madar39's values of imagination, connection and care.

Key Responsibilities

1) Guest and Member Experience

• Act as the lead custodian of the Madar39 experience ensuring all physical and dig...