Job Description

Redemption Specialist Job Description


About the Role:

This key position emphasizes customer-centric approaches and analytical expertise in managing redemption offers.


  • The successful candidate will possess strong communication skills to ensure seamless interactions with customers, resulting in smooth activation processes.
We are seeking an individual with advanced knowledge of loyalty programs and operational experience preferably in marketing or related fields, who can provide effective support to clients through personalized service strategies ensuring customer satisfaction at all times., We expect applicants to have a Bachelor's degree and over 4 years of relevant work history preferably within loyalty or benefits management sectors. Our ideal candidate would be familiarized themselves by extensively examining previous cases w...

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