Job Description

Title
: Expert SLS AFR

Location
: GSC BOG

Support with quotes creation and submission for AFR product and validation of performance reports based on the status of the quotes and related to the operation.

Key Responsibilities:

  • Receive quote request
  • Review that all information provided by customer is clear and complete to start the process, otherwise contact via email in order to get clarification of the case.
  • Follow up the quote status until get a customer decision. Target to provide quote to customer within next 2 hours of initial request.
  • Receive new rate request on email and review the request then enter the correspondent information to the system upon receipt.
  • Generate a Weekly Performance report for AFR based on KPI analysis and Hit Rate defined. This report also covers business performance.
  • Generate a Monthly Status and Performance report for AFR based on quotes status, project highlights and pr...

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