Job Description

Technical Support Specialist


This role involves delivering technical support to end-users, providing hardware and software problem diagnosis and resolution via phone, email or chat. The candidate must be able to route problems to internal teams and coordinate with vendors for issue resolution.


Responsibilities:

  • Provide expert-level technical support in troubleshooting user accounts and resolving complex issues
  • Collaborate with teams internally as well as external partners to resolve issues efficiently

  • Possess strong analytical skills including a high level of curiosity

We Offer:
    Comprehensive training program on best practices related job functions
      A dedicated team that provides ongoing coaching  

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