Job Description
Overview
Purpose of Position: Delivering order fulfilment to contracted service standards for a defined portfolio of clients - both UK and internationally. Primary customers will be classed as 'export customers'. These will need specific paperwork completing and documents prepared for these customers.
Responsibilities
- Receive and process Export orders
- Manage process from order receipt to despatch
- Prepare and review necessary documentation
- Liaise with client Export Team
- Ensure correct stock used by Warehouse Team
- Work with Transportation teams
- Working in a team, receive and process UK orders, including EDI and manual orders, and deal with order fulfilment issues
- For both UK and Export orders, will need to
- Maintain effective communication with the customer on order fulfilment
- Process invoices and resolve invoice queries
- Effectively manage communication with 3PLs, ...
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