Job Description

Overview

R&D External Innovation Data Analyst


Responsibilities

Data Collection, Entry & Management

  • Collect and manage data for new opportunities from our technology scouts, internal stakeholders and external partner ecosystem.
  • Perform data input into the Leads Management System (Microsoft Dynamics Customer-Relationship Management Database).
  • Assist in maintenance, optimization and continuous improvement of our data systems.
  • Ensure that quality assurance standards for data entry are adhered to by database users.
  • The candidate must be detail-oriented and be able to manage several commitments simultaneously and meet stringent deadlines.

    • LMS / CRM Platform Support

  • Customize and configure the LMS platform; implement LMS workflows, dashboards, and reports to streamline processes and improve data visibility.
  • Manage inquiries and requests for assistance for the Leads Management System in a timely manner.
  • Take responsibility for training and roll-out of this key information management tool to key functional areas in R&D.
  • Good experience with various LMS, CRM tools (Salesforce/HubSpot/Microsoft Dynamics) data collection and management.

    • Data Analysis & Reporting

  • Analyze LMS and other data to provide insights and recommendations that support strategic decision-making.
  • Generate and distribute regular reports on key performance indicators (KPIs) and metrics related to external innovation activities.
  • Use MS Suite (Power Tools) for data analysis and reporting.

    • Process Improvement

  • Identify opportunities to enhance the functionality and user experience of LMS and other software systems.
  • Develop and implement best practices for data entry, maintenance, and management within the LMS and other software systems.

    • Collaboration & Communication

  • Collaborate with cross-functional teams, including R&D Stakeholders, IT and with external partners and vendors to ensure seamless data exchange, integration and communication.
  • The ability to communicate well and develop positive working relationships with internal partners and colleagues in a team environment is essential, as is the ability to work with a minimum amount of supervision.

    • Qualifications

    A Bachelor’s degree, preferably related to science or IT, is required for this position.

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