Facilities Coordinator

SUMMARY

The Facilities Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the life cycle of work orders. This is done by ensuring that vendors adhere to SLAs and complete work on time to maintain a high level of customer service. In addition, the coordinator ensures adherence to policies and procedures, ensuring data integrity, quality planning, and KPI work order metrics are achieved. 

KEY DUTIES & RESPONSIBILITIES

Service Delivery   

• Manage work orders to completion in BGIS or client-based web application. 
• Vendor relationship management.
• Facilitate alignment of client required services with contracts, schedules, and Pos. 
• Review of work orders to determine if invoiceable or non-invoiceable. 
• Schedule access for internal and external service providers with the facility when required. 
• Prepare weekly/monthly...