Job Description

Your opportunity


We have a great opportunity for a Facilities Coordinator to join the team at Westfield Doncaster on a 6-month fixed-term contract.


Reporting to the Facilities Manager, you’ll support the day-to-day operations of the centre, with a strong focus on coordinating contractors, managing work orders, and maintaining high standards across all facilities. You’ll play a key role in ensuring a safe, functional, and well-presented environment for retailers, while contributing to a positive experience for our customers.


This role is highly operational and suited to someone who enjoys being hands-on, organised, and working closely with a range of stakeholders to get things done.


Day-to-day you will be responsible for:



  • Responding to reactive maintenance issues and completing onsite investigations.

  • Supporting high-quality hard and soft service delivery across the centre.

  • Managing the CMMS (Computerised Maintenance Management System) to prioritise, track and close out work orders.

  • Conducting inspections and safety checks, and supporting maintenance, repairs and capital works.

  • Communicating with retailers, contractors and internal teams to coordinate work and resolve issues.

  • Building strong relationships with service providers to ensure timely and compliant service delivery.

  • Supporting environmental, sustainability and operational initiatives through accurate reporting.

  • Assisting with emergencies or incidents and following agreed incident management processes.


This role is offered as a full-time, onsite 6-month fixed-term contract at Westfield Doncaster, with the potential for ongoing opportunities for a strong performer.


What sets you apart


You’re organised, proactive, and solutions-focused, with a practical approach to facilities coordination. You’re confident coordinating contractors, managing multiple tasks, and communicating clearly with a wide range of stakeholders in a fast-paced retail environment.


Experience in facilities, property, retail, hospitality or building operations is beneficial – we also welcome applicants from diverse backgrounds who bring strong coordination skills and are keen to build or further develop their experience in facilities management.


You will be:



  • Proactive and reliable – following through and getting things done.

  • A clear communicator – engaging professionally with contractors, retailers, and internal teams.

  • Organised and detail-focused – managing work orders, inspections, and compliance requirements effectively.

  • Resilient and adaptable – able to manage pressure during peak periods and shifting priorities.

  • Collaborative and accountable – working closely with cross-functional teams to keep the centre operating smoothly.

  • Flexibility to work the occasional weekend day, forming part of a rotating Duty Management roster (with time in lieu).


About us


Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.


We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.


With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.


We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.


Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.


We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.


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Applications close: 1st February 2026 (unless filled prior).

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