Job Description

  • To provide administrative support to the Facilities Management team .
  • To ensure timely and accurate completion FM reports.
  • Be accessible for escalation of all FM related issues .
  • Oversee the Helpdesk work process which include closure & TT.
  • Provide management advice to Helpdesk operators for escalated issues and keep track of recurrent issues and provide solution so that the same should not repeated.
  • Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
  • Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required
  • Take rounds of the areas within the campus ensure that they are maintained to its higher standard of spoken inside the building the for housekeeping and upkeep.
  • Oversee the Housekeeping Services.
  • Keep tracker of the overall service delivery assessment ...

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