Job Description

What You’ll Do:

• Act as the elite first point of contact for all facility users, greeting everyone with a friendly, sophisticated, and welcoming demeanor.
• Arrange and confirm bespoke recreational, dining, and business activities on behalf of requestors, ensuring every detail aligns with a premium experience.
• Answer all inquiries with professional telephone etiquette and provide solutions in a proactive, customerdriven manner.
• Manage visitor passes and parking validations while strictly adhering to security and emergency protocols to ensure guest safety.
• Organise and manage on-site events from inception to completion, including space securing, bespoke room setups, tear-downs, and supply delivery.
• Oversee the scheduling and preparation of high-profile meeting rooms, ensuring high-standard setups, premium catering orders, and full technical equipment readiness.
• Acknowledge and resolve inquiries or complaints immediately, identifying appropriate approa...

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