Job Description

Responsibilities : -

  • Assign tasks, guide and supervise the associates rostered for a specific shift in the assigned F&B outlet.
  • Train and monitor the performance of new associates. Coach them and provide immediate assistance and attention to ensure proper induction in their roles.
  • Attend all staff training programmes assigned, meetings and make suggestions pertaining to service improvement, more efficient work flow and cost savings.
  • Actively participate in the preparation of daily specials and food & beverage promotion.
  • Be aware of promotional packages, festive specials and recommend or upsell at every opportunity.
  • Be familiar with menu and wine list. Upsell food and beverages.
  • Ensure that service standards are strictly adhered to and basic courtesies are accorded to all guests/customers at all times.
  • Assist Assistant/Outlet Manager and take charge of his shift in his absence.
  • Ensure the cleanliness ...

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