Job Description
Responsibilities : -
- Assign tasks, guide and supervise the associates rostered for a specific shift in the assigned F&B outlet.
- Train and monitor the performance of new associates. Coach them and provide immediate assistance and attention to ensure proper induction in their roles.
- Attend all staff training programmes assigned, meetings and make suggestions pertaining to service improvement, more efficient work flow and cost savings.
- Actively participate in the preparation of daily specials and food & beverage promotion.
- Be aware of promotional packages, festive specials and recommend or upsell at every opportunity.
- Be familiar with menu and wine list. Upsell food and beverages.
- Ensure that service standards are strictly adhered to and basic courtesies are accorded to all guests/customers at all times.
- Assist Assistant/Outlet Manager and take charge of his shift in his absence.
- Ensure the cleanliness ...
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