Job Description
Company Description
Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
We are seeking a dynamic and customer-focused F&B Executive to join our team at Fairmont Hotel Jaipur, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the day-to-day operations of our food and beverage outlets.
Coordinate and supervise opening and closing duties, ensuring all settings meet our high standards Assist management in supervising junior team members and casual labor, ensuring tasks are completed efficiently and to departmental standards Manage restaurant reservations, including taking bookings, handling cancellations, and reconfirming reservations Take food and beverage orders, accommodating guest preferences and dietary requirements Deliver exceptional food and beverage service in accordance with established standards and procedures Implement upselling techniques to maximize sales revenue and promote other dining venues when appropriate Maintain a personalized approach to service by remembering individual patron preferences Ensure compliance with food safety and hygiene standards (HACCP) Handle guest complaints and comments professionally and efficiently, reporting any issues to management Oversee assigned work stations and assist in outlet operations in the absence of management Collaborate with other F&B outlets during peak times or as required Contribute to the continuous improvement of service standards and operational efficiency
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