Job Description

Job Title: F&B Sales Engineer
Location: WM India - Virtual
Location Type: Remote
Website:
Group:

Watson-Marlow Fluid TechnologySolutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national
industrial engineering Group with expertise in the control and management of
steam, electric thermal solutions, peristaltic pumping and associated fluid
technologies.

When you join us, you
will be integrated into a cooperative and encouraging team, participate in
challenging yet critical work, and experience ongoing growth opportunities to
help you achieve your full potential. Visit our website to learn more.

Job Summary:
We are
seeking a talented and motivated F&B Sales Engineer to join our dynamic team.

Key Responsibilities:

  • Region coverage South India (Andhra Pradesh / Telangana /Karnataka / Tamil Nadu / Kerala).
  • Conduct market research to identify potential customers in the F&B&S Sector in South India.
  • Develop and implement targeted marketing strategies to reach potential customers in these sectors.
  • Key account management including End Users, OEMs & System Integrators

  • Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.

  • Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.
  • Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers.
  • Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.
  • Act as the customer's advocate and ensure their technical needs are met.
  • Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the PI - F&B&S in India.
  • Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.
  • Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.
  • Provide high-quality technical support to prospects and customers during pre- and post-sales situations.
  • Understand and solve challenging application problems by recommending appropriate Watson-Marlow solutions.
  • Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM

    • Skills/Experience:


    Interpersonal
    Interaction Requirements:

  • Lead and communicate effectively with customers and colleagues to build strong relationships.
  • Quickly identify and solve technical issues to provide optimal customer service.
  • Prioritize tasks efficiently to meet project deadlines and targets.
  • Work independently and demonstrate strong self-motivation.
  • Follow procedural guidelines and work methodically to ensure consistent high-quality output.

    • Education
    and Experience Requirements:

  • Hold relevant Diploma Mechanical / Bachelor of Engineering, Qualifications and a strong business background.
  • Preferably have at least 10 -15 years of experience in the Fluid Handling Industry from companies such as (Alfa Laval, Fristam, Netzsch, GEA, Tetra Pak, and IDMC), with a specific focus on pumps used in F&B&S Industry applications.
  • Possess excellent written and spoken English communication skills.

    • Skills
    required:

  • Possess strong Hunter / Farmer mindset to proactively seek out new sales leads.
  • Negotiation skills
  • Results and growth orientated.
  • Strong writing skills

    • Computer
    competencies required for this position:

  • Be proficient in Microsoft Word for creating professional correspondence.
  • Demonstrate strong proficiency in using Microsoft Outlook for e-mail and appointment tracking.
  • Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM.
  • Specific
    requirements for completing essential functions of the position:
  • Willingness to travel domestically within India as needed for customer visits, site trials, and meetings.
  • Ability and willingness to travel regionally and internationally for training and conferences as required to keep up to date with industry trends and developments.


    • At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
  • A competitive salary
  • Flexible working arrangements
  • A generous holiday allowance
  • Three days’ paid volunteering leave
  • Life assurance
  • Additional support and benefits through our Everyone is Included Group Inclusion Plan

    • Everyone is Included at Spirax Group
    We are passionate
    about creating inclusive and equitable working cultures where everyone can be
    themselves and achieve their full potential. For us, that means supportive
    teams and strong relationships where everyone’s contribution is valued - across
    social and cultural backgrounds, ethnicities, ages, genders, gender identities,
    abilities, neurodiversity, sexual orientation, religious beliefs, and
    everything else that makes us human and unique.

    We want everyone to
    be able to make their difference here, so we will always consider requests for
    flexible working.

    We know that
    everyone needs some extra help from time to time too, so we have introduced a
    range of additional benefits through our Group Inclusion Commitments. These
    include

  • Gender-neutral parental leave
  • 15 days of extra paid caregiver leave
  • Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
  • Menopause-friendly workplace principles and more

    • Learn more at .

    We are also a
    Disability Confident Committed Employer. If you would like to apply using this
    scheme, please select this option in our application form.

    We are an
    equal opportunity employer committed to fostering an inclusive and diverse
    workplace. We encourage candidates from all backgrounds to apply.

    If you
    require accommodations during the application process, please let us know.

    Company
    Overview
    At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we
    are driven by innovation and are dedicated to creating an inclusive workplace
    where everyone is empowered to make a difference. As a world leader in
    manufacturing peristaltic pumps and associated fluid path technologies for the
    life sciences and process industries, we offer a wide range of products,
    including tubing, specialised filling systems and products for single-use
    applications.

    Our shared Purpose is to
    create sustainable value for all our stakeholders as we engineer a more
    efficient, safer and sustainable world. Our technologies play an essential role
    in critical industrial processes and industrial equipment across industries as
    diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power
    Generation, Semiconductors and Healthcare. With customers in 116 countries, we
    provide the solutions that sit behind the production of many items used in
    daily life, from baked beans to mobile phones!

    Our inclusive culture and Values, unites us, guides
    our decisions and inspires us everywhere that we operate. We support our
    colleagues to make their difference for each other as well as customers,
    communities, suppliers, our planet and shareholders by creating a truly
    equitable working environment where everyone feels included.

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