F&B Senior Training Specialist

Job Brief

We are looking for an F&B Senior Training Specialist who provides an integrated training service within general policies and professional standards, in line with the F&B and the Organizational Development departmental strategies.





Responsibilities



- Ensures the effective execution of work objectives
in order to ensure the highest levels of performance
are achieved.

- Monitors and records training activities and
programs' effectiveness for training delivered in
own area, as well as keeps track of training costs
and participates in preparing reports to justify
expenditures.

- Prepares and coordinates all training sessions
using a defined schedule.

- Conducts assessment of training needs under the
consultation of the Operations Manager and F&B
Brands managers.

- Provides feedback on training needs.

- Contributes to the development and/or
implementation of functional and/or corporate
projects in order to support the ongoing
development of training and standards for the F&B
division.

- Develops and maintains good working relationships
with internal and external customers to ensure
prompt resolution of issues.

- Designs training courses in coordination with the
Operations and Brand Managers and Organizational
Development Manager.

- Administers, develops and assists store managers
and assistant managers with regards to
competency processes (performance management,
development planning and succession planning).

- Delivers F&B training courses, as well as soft and
managerial skills training courses to F&B Team.

- Performs assessments of F&B staff for
development purposes and recommends personal
development options.

- Follows-up and measures the contribution of
training to specific store indicators.

- Raises awareness of Brands among store staff
including relevant aspects of marketing and
shoppers' psychology.

- Assists his/her direct manager in implementing the
performance appraisal system.



Requirements



- A Bachelor's degree in Hotel Management, Business
Administration or Human Resources

- A minimum of 10 years’ experience in F&B and a
minimum of 3 years in Training

- Communication and leadership skills

- Ability to multitask and work under pressure

- Ability to adapt and respond to change

- Up to date with food and beverages trends and best
practices

- Ability to manage, persuade, and influence
personnel
- Working knowledge of various computer software
programs
- Presentable and confident

- Fluent in written and spoken English and Arabic