F&B Server

JOB OVERVIEW

Deliver exceptional customer focused service through adherence to InterContinental Hotels Group Policies and Procedures.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Recycles where-ever possible and enforces cost saving measures to staff

PEOPLE:

• Communicates to his/her superior any difficulties, guest comments and other relevant information
• Establishes and maintains effective employee working relationship...