F&B Service Manager

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN

POSITION SUMMARY

In accordance with the policies, procedures, and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan and under the supervision of the Director of Food and Beverage, the Restaurant Manager is responsible for achieving marketing, sales, profitability, and quality service goals for the restaurant by developing and executing marketing strategies, controlling costs, and providing quality products and service to customers while employing leadership and managerial skills effectively.

SCOPE AND RESPONSIBILITIES

MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS EXPECTATIONS

• Establishes and communicates customer service objectives which support achievements of Crimsons Mission and Vision.
• Monitors customer service levels and counsels' employees with alternative methods of responding to customer requests.
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