Job Description

Responsabilities: Supervise and coordinate daily restaurant, bar, and banquet operations, ensuring excellent service and guest satisfaction.
Support the Restaurant Manager in staff scheduling, training, and performance management.
Monitor service standards, ensuring that all food and beverage service meets hotel quality requirements.
Assist in training and coaching team members to enhance service skills, professionalism, and team engagement.
Handle guest inquiries, complaints, and special requests in a courteous, proactive, and efficient manner.
Ensure compliance with hygiene, safety, and operational policies and procedures.
Collaborate with kitchen and bar teams to coordinate smooth service, timely delivery of orders, and consistent presentation standards.
Monitor inventory levels, assist in stock control, and report any shortages or discrepancies.
Participate in daily briefings, team meetings, and required training sessions.
Maintain a professional...

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