FBS - DATA Project Analyst Operations (Call Center)

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Job Summary

• Takes ownership for the execution and change management for medium to large scale strategic and core operational activities within Service Operations.
• Leads and facilitates large cross-functional teams in the implementation of business solutions affecting employees, customers and agents aligning with the enterprise strategy.
• Collaborates with cross functional teams and key stakeholders across the enterprise to build effective relationships a...